Terms and Conditions
Welcome to Eventoq powered by Witty Wrap technology private Limited. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
General Terms
- Acceptance of Terms: By using our platform, you agree to these Terms & Conditions, as well as any additional terms stipulated by our service providers.
- Modification of Terms: Witty Wrap Technology reserves the right to update or modify these terms at any time without prior notice. Your continued use of our services constitutes acceptance of the updated terms.
User Responsibilities
- Eligibility: You must be at least 18 years old to use our services. By booking through our platform, you confirm that you meet this requirement.
- Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
- Accurate Information: You agree to provide accurate and complete information when creating an account and making bookings.
Booking Policies
- Advance Payment: Customers are required to pay an advance amount as specified by the service provider at the time of booking. The remaining balance must be paid according to the service provider’s payment terms.
- Service Provider Terms: In addition to our terms, each service provider may have their own terms and conditions. It is your responsibility to review and comply with these terms when making a booking.
- Booking Confirmation: Bookings are confirmed once the advance payment is received and processed. You will receive a confirmation email with the details of your booking.
Cancellations and Refunds
- Cancellation by Customer: Customers can cancel their booking up to 30 days before the event date for a full refund of the advance payment. Cancellations made less than 30 days before the event date are not eligible for a refund.
- Cancellation by Service Provider: If a service provider cancels your booking, you will receive a full refund of any advance payments made. We will also assist you in finding alternative services.
- Refund Processing: Refunds will be processed within 7-10 business days from the date of cancellation confirmation.
Use of Services
- Lawful Use: You agree to use our services for lawful purposes only. You are prohibited from using our platform to engage in any fraudulent, abusive, or illegal activities.
- Service Modifications: Witty Wrap Technology reserves the right to modify or discontinue any part of our services at any time without prior notice.
Liability and Disclaimers
- Service Provider Responsibility: Witty Wrap Technology acts as a booking platform connecting customers with service providers. We are not responsible for the actions or omissions of service providers.
- Limitation of Liability: To the maximum extent permitted by law, Witty Wrap Technology shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
- No Warranty: We provide our services “as is” without any warranties, express or implied.
Dispute Resolution
- Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Witty Wrap Technology operates.
- Dispute Resolution: Any disputes arising out of or relating to these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the designated arbitration authority.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: support@eventoq.in
- Phone: +91 80756 51646
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.